Objective
Looking to grow
To leverage my skills and experience in the IT industry to contribute to a dynamic and innovative organization. Seeking a challenging position that will allow me to utilize my technical expertise and problem-solving skills to enhance the company's performance and achieve its goals. Aiming for continuous professional growth and development while delivering high-quality results and exceeding expectations.
Experience
interstate Waste Services, Maintenance/Accounts Payable
September 2017 - Present
Performed full cycle matching, batching, coding, and managing of reports in Excel. Received invoices to corporate office, coded according to company set up and paid weekly through accounts payable system. Generated reports on status of fleet. Provided basic level 1 IT support.
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Close reach solutions, It Consultant
November 2022 - Present
Provide technical support and troubleshooting assistance to end-users over the phone, email, or in-person. Diagnose and resolve hardware and software issues, escalate complex problems to higher-level technicians, and maintain records of customer interactions and problem resolutions. Also provide excellent customer service, ensuring that end-users are satisfied with the solutions provided and following up as needed to ensure that their issues are fully resolved.
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Robert Half Office Team Assignment: Easter Seals, Administrative Assistant
October 2016 - September 2017
Distribute applications to coordinators and families. Processed incoming mail from applicants. Answered phones for new hires. Update databases with current information.
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Sigmet Corp, Lighting Technical Support Representative
September 2014 - February 2016
Responsible for training in product knowledge and installation. Created lighting demos and systems for new and existing dealers. Processed orders for retail stores in North Jersey / New York territories.
Skills
Interest
Art and Design
Music and Audio Design
Woodworking
Certifications
CompTIA A+
awards
Eagle Scout Rank, Boy Scouts of America